CLA Expands to Add Services & Expertise
ANNOUNCING CLA INTERIM MANAGEMENT SOLUTIONS AND THE EXPERIENCE NETWORK
Seven months after the addition of John Schultz, CCM, CCE, ECM to lead the Club Leadership Alliance, the firm is proud to announce its expansion to include Interim Management Solutions and the CLA Experience Network, a hands-on consulting operation focused on providing private clubs with expertise that is tailored to their needs and adopts the CLA Core Values and Best Practices recognized as essential to a club’s long-term success.
The Club Leadership Alliance (CLA) is a partnership between three of the nation’s most highly regarded firms serving private clubs. Established in March 2020, CLA is comprised of partner firms KOPPLIN KUEBLER & WALLACE, McMahon Group, and Club Benchmarking.
Interim General Manager Solutions through CLA are led by Executive in Charge Dan Miles, CCM, CCE. The CLA’s approach to interim management is to “strengthen the search”. The CLA interim general managers are proven leaders in the field with track records of success through long-term positions at top clubs nationwide. Clubs that utilize CLA Interim Management Solutions are further supported through oversight and custom consulting services that embody the CLA Core Values and Best Practices that create relevant, enduring clubs.
Dan Miles joins John Schultz in providing oversight and expert management of CLA Interim Management Solutions. Dan’s professional background includes work for top clubs nationwide as a longtime General Manager and consultant for CLA partner firms KOPPLIN KUEBLER & WALLACE and Club Benchmarking. He has served as an interim general manager and is uniquely positioned to leverage his expertise and industry-recognized best practices in his new role with CLA.
The CLA Food & Beverage Experience Network is led by Executive in Charge, Lawrence McFadden, CMC. For CLA clients, Lawrence offers a rich and diverse menu of programs easily customized to meet the specific needs of club clients. These encompass: Food & Beverage Assessments, Culinary Diagnostics, Staff Training, Interim Executive Chef Solutions, Culinary Concept Development and Executive Chef Mentorship, including onboarding support. Lawrence also works closely with CLA Partner firm KOPPLIN KUEBLER & WALLACE as part of their executive chef search and staff training offerings.
A Certified Master Chef, Lawrence’s impressive career includes leadership roles with iconic brands such as The Ritz-Carlton, MGM Resorts and Casinos, The Greenbrier Hotel and Spa, The Waldorf Astoria, and Shangri La Hotels and Resorts of Hong Kong. His work for clubs includes Jupiter Island Club in partnership with Ritz-Carlton; River Club, Jacksonville, Florida; Sporting Club in partnership with The Greenbrier Hotel and Resort; Villa Paterna Club, Marbella, Spain; Aberdeen Club, Hong Kong in partnership with Shangri-La Hotel and Resorts; Idle Hour Country Club, Lexington, Kentucky; Aurora Club in partnership with Aurora Hotel and Spa, Anguilla.
Helming the CLA Fitness and Wellness Experience Network is highly respected industry veteran Herb Lipsman. These consulting services encompass all aspects of a club’s Fitness and Wellness operations, including recruiting, staff training, program development, and optimization of a club’s current and future fitness/wellness facilities. Herb’s experience includes 30+ years managing luxurious country clubs, upscale athletic clubs, and luxury resort properties. Herb has achieved a unique level of experience working with some of the most prestigious private clubs and resorts in the industry. Additionally, he has cultivated a robust network of fitness, wellness, and spa professionals and has established long-term relationships with top equipment suppliers.
The CLA Communications Experience Network is led by Executive in Charge Corey Saban, crisis management and communications expert. He works with general managers, boards of directors, and management teams on internal and external messaging and training. An Emmy-nominated and former Associated Press award-winning TV journalist, Corey’s media career encompassed interviews with some of the world’s most respectable and recognizable figures.
Since taking charge of the Club Leadership Alliance, CEO John Schultz, CCM, CCE, ECM has also expanded the firm’s offerings in the arena of strategic governance. From hands-on support providing club stakeholders with customized strategic governance programs to more focused efforts such as the board-specific “A Day with CLA”, Schultz has added a diverse range of services that “Rally Club Leaders Around Best Practices.” The CLA Presidents Council is expanding to reach twice as many club leaders by being held in both spring (April, 2023 – Monterey Peninsula Country Club; Monterey, California) and fall (October, 2023 – Cherokee Town & Country Club; Atlanta, Georgia). CLA has conducted recent CMAA Chapter education for the Florida, Carolinas, and Georgia chapters. Schultz also sits on the National Club Association Governance Committee, formed to guide clubs in best practices around creating board policy manuals.
McMahon Group and NCA Spotlight the Racquet Sports Renaissance & Clubs Ahead of the Game
Thriving clubs provide compelling member experiences. It is a core value that drives relevant, enduring clubs. In the Fall 2022 issue of Club Trends, McMahon Group and the National Club Association share the most recent trends and data about the exploding popularity of racquet sports, along with how leading clubs are capitalizing on it to maximize member satisfaction.