Core Value: Informed Leadership
Associated Best Practices
- Continuously educate stakeholders (Board, Committees, Members, Staff) regarding best practices and important societal trends impacting the private club industry.
Knowledge is Power
The need for constant education of stakeholders (Board, Committee, Members and Staff) has never been as critical as it is today. The foundation of a healthy organization is built on trust and confidence which stems from information and education. Therefore, educating stakeholders continuously regarding best practices and important societal trends impacting our industry is essential for creating a successful club.
We encourage club leaders to “memorialize the standards” so everyone knows what the standards are, how they work and what the best practices are surrounding those standards. Use every opportunity to educate your people to ensure they know their roles and responsibilities and how they connect to the other positions’ roles and responsibilities. When you create a culture where continuous education is commonplace, you set the stage for board members, committee members, members at large and your employees to take learning seriously as part of their job in the organization.
How do you ensure education is weaved into every position at your club? Make it a priority! Every agenda (Board meeting, Committee meeting and staff meeting) should include an agenda item for education. Talk about societal trends and how they are impacting your club. Talk about industry trends and what other clubs are finding successful. Ask questions and get the discussion going. Consistency and continuity are crucial for creating informed and educated stakeholders.