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Conduct mandatory and comprehensive orientations for all stakeholders
We believe the highest performing clubs do a great job of educating their consumers not just once, but continuously. It’s the reason we urge every club to conduct mandatory and comprehensive orientation for all stakeholders… READ MORE
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Adopt the fact-based, private club business model and related financial best practices and Key Performance Indicators
A club board is more likely to achieve alignment and work together productively if everyone in the room is speaking the same language, but a disconnect often occurs when it comes to discussions about club finances… READ MORE
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Golf Channel’s Club Leadership Alliance Intro Video
In this short video, Gary Williams from Golf Channel interviews Kurt Kuebler from Kopplin Kuebler & Wallace, Ray Cronin from Club Benchmarking and Frank Vain from McMahon Group. The Club Leadership Alliance continues to be dedicated to Creating Relevant, Enduring Clubs.
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Perform regular team engagement surveys, compare to benchmarks and act on results.
The level of employee engagement in your club has a direct impact on the club’s culture and long-term financial success and the difference between engagement and satisfaction is very important when it comes to employees… READ MORE
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Continuously educate stakeholders (Board, Committees, Members, Staff) regarding best practices and important societal trends impacting the private club industry
The need for constant education of stakeholders (Board, Committee, Members and Staff) has never been as critical as it is today. The foundation of a healthy organization is built on trust and confidence which stems from information and education… READ MORE
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Introduction of Club Leadership Alliance™
Welcome to the Club Leadership Alliance™, a collaboration of three well-established firms dedicated to working together to make clubs and their leadership teams more successful and as a result more rewarding to their club members… READ MORE